At Trendor Treasures, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Eligibility for Returns
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You can request a return within 14 days of receiving your order.
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The item must be unused, unwashed, and in its original condition with tags/packaging intact.
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Items that are damaged, used, or altered will not be eligible for return.
Non-Returnable Items
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Customized/personalized products
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Items purchased during final sale/clearance
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Gift cards
Return Process
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Email us at [trendor.treasures@gmail.com] or WhatsApp us at [8146266605] with your order details.
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Once approved, it normally takes 3 to 4 days for the product to be picked up. Please ensure the packaging is intact and as it was delivered.
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Please note: Return shipping costs are the responsibility of the customer.
Refunds
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After receiving and inspecting the item, we will notify you of the refund status.
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping charges (if any) are non-refundable.
Exchanges
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We currently allow size exchanges (if stock is available).
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If the requested size is not available, a refund will be issued as per the policy.